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  1. #1
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    VERY Disappointed with my new SkyCaddie Touch - be warned

    To everyone,

    I have recently, last week, upgraded my Sky Caddie SGXw to a new Sky Caddie Touch device. I am a long time Sky Caddie user - this is my third device in 10+ years.

    At first I was very pleased - but having used it twice now on the course I have discovered the battery "only just" lasts a round. I play at a relatively short course and my round time is between 3-3.5 hours. On this short course the device after 14-15 holes turns itself off. I then have to restart it and acknowledge that it needs charging soon, to proceed to the end of the round. This is unacceptable as I believe if and when I play a bigger course and need the device for 4.5 - 5 hours, I have no confidence it will last. Before anyone says anything - I have made sure the device was fully charged before the start of each round.

    The problem I believe is that the Touch does not power itself down into standby mode when you are simply walking or not needing it as the SGXw used to do. The Touch stays on the whole time, constantly using the battery life.

    I contacted the Sky Golf support who confirmed there is no feature that can be enabled to put the device into standby mode in the settings, and that to conserve the battery I should set the screen brightness to 25%. I explained I had already done that and it made little difference. I also felt they were quite dismissive of my issue which I found disappointing.

    So - in summary I feel aggrieved and wanted to share my experience with everyone. Had I known this was going to be a problem, I do not think I would have bought the - very expensive - device. I would have bought another brand which has a good battery life system. The all singing all dancing features are great, but I want a device which at a minimum will last a round.

    So in summary - Forumers be warned - if you are thinking of buying a Sky Caddie Touch and you play rounds of 4-5 hours, you may need to carry a battery charger with you on the course as I have to now.
    Handicap 8.4
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  2. #2
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    Aug 2013
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    Re: VERY Disappointed with my new SkyCaddie Touch - be warned

    It seems a pretty fundamental flaw as its pretty well known that an 18 hole game is circa 4 hours.

    I wonder if yours is duff: what does their blurb state battery life to be?

  3. #3
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    Re: VERY Disappointed with my new SkyCaddie Touch - be warned

    Quote Originally Posted by drdel View Post
    It seems a pretty fundamental flaw as its pretty well known that an 18 hole game is circa 4 hours.

    I wonder if yours is duff: what does their blurb state battery life to be?
    It does not state anything about battery life. I suppose that way they can not be in trouble
    Handicap 8.4
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  4. #4
    Ryder Cup Winner pauldj42's Avatar
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    Re: VERY Disappointed with my new SkyCaddie Touch - be warned

    I've had the Touch for 15 months now and have never had that happen, I have played some 5hr plus rounds and been fine, maybe your battery is faulty or it's not as fully charged as you think.

    I charge mine the night before I need it, I know some charge there's after they've used it and expect it to hold the full charge till next time required.

    If it's so new I would send it back for a replacement.

    As I say mine is fine and never had the issues you've encountered.

    Edit: Just checked mine and I have all view options ticked and brightness on 50%

  5. #5
    Global Moderator PhilTheFragger's Avatar
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    Re: VERY Disappointed with my new SkyCaddie Touch - be warned

    unfit for purpose, send it back.

    I have a Garmin S6, Lasts 3 rounds no problems
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  6. #6
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    Re: VERY Disappointed with my new SkyCaddie Touch - be warned

    I do not have a Touch, I have a Linx and I have always had battery issues so much so that I have always have to fully discharge the unit before charging and having a back up Garmin for 36 holes. Because of this I will not buy a Skycaddie product again.

    I have just looked on the Skycaddie Forum and there is a post about poor battery performance and one suggestion is to turn off the Autoview as this is a big drain on the on the battery, you can but try if you do not use this feature.

    Good luck
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  7. #7
    Major Champion Fish's Avatar
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    Re: VERY Disappointed with my new SkyCaddie Touch - be warned

    I have a Touch and it's never gone on me, even on 36 holes.

    My battery drained at the very beginning but I reduced the light which didn't affect the viewing at all and I comfortably get 2 rounds a day in.

    At first like with many devices, it can take a good lengthy charging period to fully charge the battery, just because the light changes to solid doesnt mean it's fully charged.

    I would leave it on charge for at least 48hrs, reduce the screen light and then see if it lasts, if not, simply take it back to the shop your purchased if from and state you believe it to be faulty.

  8. #8
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    Re: VERY Disappointed with my new SkyCaddie Touch - be warned

    Quote Originally Posted by Fish View Post
    I have a Touch and it's never gone on me, even on 36 holes.

    My battery drained at the very beginning but I reduced the light which didn't affect the viewing at all and I comfortably get 2 rounds a day in.

    At first like with many devices, it can take a good lengthy charging period to fully charge the battery, just because the light changes to solid doesnt mean it's fully charged.

    I would leave it on charge for at least 48hrs, reduce the screen light and then see if it lasts, if not, simply take it back to the shop your purchased if from and state you believe it to be faulty.
    Fish, I will do what you say - but I've just read some reviews on the SKY Caddie forum and many people seem to have the same issue. interesting. I wish I read those first before buying
    Handicap 8.4
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  9. #9
    Challenge Tour Pro hines57's Avatar
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    Re: VERY Disappointed with my new SkyCaddie Touch - be warned

    I'm going to stick with my SGXw - thank you for the heads up!!

  10. #10
    Grand Slam Winner Imurg's Avatar
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    Re: VERY Disappointed with my new SkyCaddie Touch - be warned

    To my mind everything​ battery powered should have to state battery life with everything on full pelt.
    What's the point in having to turn the display down to 25% in order to have enough juice to complete a standard round..? It's the same with phones and tablets - just put a bigger damn battery in it..!😠
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